Refund policy

Return & Refund Policy

We want every customer to be satisfied with their purchase.

If you are not fully satisfied with your order, you may request a return, exchange, or refund in accordance with the policy below.

Returns

  • Returns are accepted within 14 days of receiving your order.
  • Items must be returned in their original condition.
  • Return shipping is free of charge.

Refunds & Exchanges

  • Once your return is received and reviewed, we will notify you regarding the approval or rejection of your refund or exchange.
  • Approved refunds are issued to the original payment method within 3–7 business days after approval.

Order Issues

If you received an incorrect item, a damaged product, or experience any issues with your order, please contact us and we will resolve the matter as quickly as possible.

Contact Information

Phone number:  +1 503 664 2017

Email: contact@melvillebooks.store