Refund policy
Return & Refund Policy
We want every customer to be satisfied with their purchase.
If you are not fully satisfied with your order, you may request a return, exchange, or refund in accordance with the policy below.
Returns
- Returns are accepted within 14 days of receiving your order.
- Items must be returned in their original condition.
- Return shipping is free of charge.
Refunds & Exchanges
- Once your return is received and reviewed, we will notify you regarding the approval or rejection of your refund or exchange.
- Approved refunds are issued to the original payment method within 3–7 business days after approval.
Order Issues
If you received an incorrect item, a damaged product, or experience any issues with your order, please contact us and we will resolve the matter as quickly as possible.
Contact Information
Phone number: +1 503 664 2017
Email: contact@melvillebooks.store